Support Services

UPNG's support divisions provide essential services to students, staff, and the wider University community. From academic administration and student welfare to ICT, library resources, and campus security — our support teams are here to help.

Academic and Student Administration

The academic administration division coordinating admissions, registration, examinations, grades, progression, and graduation across all Schools and the Open College.

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Bursary

The Bursary is responsible for the financial management of the University, including student fee collection, payroll, budgeting, and financial reporting. Students can access fee statements, make payments, and seek financial advice through the Bursary.

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Centre for Human Resource Development

The Centre for Human Resource Development (CHRD) leads staff development, skills training, and scholarship administration for UPNG, partnering with Australia Awards and the PNG Department of Personnel Management.

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Human Resources Management

The Human Resources Management (HRM) division supports the University's most important asset — its people. HRM is responsible for staff recruitment, employment conditions, payroll, professional development, and staff welfare.

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Information and Communications Technology (ICT)

The ICT Division functions as the University's central support unit, delivering technology services and infrastructure to students, staff, and researchers. The division aims to enhance and transform how information and communication technology is utilised throughout the institution.

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Library Services

The UPNG Library system provides access to physical and digital academic resources across two main campuses. The Michael Somare Library at Waigani is the central library, while the Medical Library serves the School of Medicine and Health Sciences at Taurama.

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Physical Facilities Management

The Physical Facilities Management (PFM) department maintains and manages the University's built environment across the Waigani and Taurama campuses, including academic buildings, research facilities, and residential accommodation.

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Planning Division

The Planning Division supports the strategic development of the University of Papua New Guinea through institutional research, quality assurance, policy analysis, and long-range planning. The division coordinates the preparation of the University's Strategic Plan and monitors progress against institutional goals.

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Public Relations and Event Management

The Public Relations and Event Management (PREM) Unit promotes the University and its activities to internal and external audiences. PREM manages media relations, public communications, event coordination, and the production of official University publications.

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Student Services

The Student Services Department is responsible for ensuring that students have a comfortable and enjoyable life while studying at the University of Papua New Guinea. The department is based at Waigani campus with a satellite office at Taurama Campus.

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UPNG Clinic

The University Clinic provides complimentary healthcare to all registered UPNG students. Services range from general outpatient care to specialist clinics, health promotion, and emergency stabilisation.

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Uniforce Security Services

Uniforce Security Services provides around-the-clock protection for the UPNG campuses and facilities. The service operates continuously 24 hours a day, 7 days a week, 365 days a year.

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University Bookshop

The UPNG University Bookshop operates at the Waigani Campus and at the Madang Open Campus. The Bookshop sells textbooks, reference books, and stationery to students, staff, academic institutions, and the general community.

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